Refund & Return Policy

Unfortunately, due to the nature of the products, we do not offer
refund/return/exchange on orders for change of mind once shipped, unless the items
shipped inside the box are damaged when received.
We choose the best quality product carefully. All of our products are pre-checked for
quality before dispatch and we try our best to ensure that the product is delivered to
you in the best and perfect condition. For any issues with a delivered product please
contact us via the Web site along with the order number and other details or send us
an email at beautywithelegance66@gmail.com within 24 hours of receiving of the
damaged product, along with photos of the damage or issue with the product.
We will make an accurate assessment of the claim and once approved, we will try to
make a refund asap or provide a reasonable solution while possible, if we are
responsible for the issue.
If we are responsible for a damaged item, we will arrange for your item(s) to be
returned or instruct otherwise. Once your return item is received in expected
condition, we will send you an email to notify you that we have received your
returned item and organize a refund as soon as possible.
Once the approved refund is processed in our system, a credit will automatically be
applied to your credit card or original method of payment as soon as possible.
We expect to support your product claim as soon as possible but the whole process
can lead up to 14 business days.
Late or missing refunds (if applicable)
We pack and post the product within 24 hours using Australia Post standard delivery
method to deliver products from Sydney and Canberra warehouse. The standard
delivery time expected is 3 to 6 business days excluding public holidays but depends
on other transportation issues it can take up longer where we have no control.
If you haven’t received a product within this time frame, please contact us through
the web site or send us an email. Our customer support team will in touch with you
soon.
If a refund have issued, notified and you are still waiting for refund amount into your
original payment method or accounts after 7 business days, please contact your
bank first to check the refund if the refund amount have been arrived. Sometime it
may take some time before your refund is available in to your account balance from
your financial institute.
For any other refund or customer service issues please contact us through the
website or send us an email at Beautywithelegance66@gmail.com.
Our team is always there to assist you.